Refund policy

Shop with confidence at Kalimbalab.

If you are not completely satisfied with your purchase, we offer a 30-day free return and refund policy.

Return Eligibility

• Return requests must be submitted within 30 days of delivery

• Items must be unused, undamaged, and in original packaging

• Proof of purchase is required

Refund Process

Once your return is approved and received, refunds will be issued to the original payment method. Processing typically takes 5–10 business days, depending on your payment provider.

There are no hidden return fees, and our support team will guide you through the process step by step.

Please contact us before returning any items to receive proper return instructions.